Access guide to video tutorials and articles that provide essential information for getting started with Retention Pro.
The Retention Pro system is browser-based and easy to use, but having some guidance can be beneficial as you begin your journey with us. Below is a listing of video tutorials, and their article counterparts, to help you learn your way around.
Some videos and articles will have similar (or the same) names. Video Tutorials will have a projector 📽️ next to them while Articles will have a book 📘 to indicate the type of content that is linked.
- Navigating Retention Pro - Learn how to navigate the menus and options.
- The Retention Pro Dashboard - When you log in to Retention Pro the Dashboard will be the first thing you see.
- The Messaging Center - All of your text messaging activity in Retention Pro can be found here.
- Navigating Your Campaigns - Learn how to navigate and edit your Campaigns.
- Appointments - Using the Calendar page and setting up Appointment options.
- User Management - Adding and editing users for your shop.
- Billing Management - How to see and edit your Billing information/history.
- Navigating the Reviews page - Using the Reviews page in Retention Pro (some features are only available for Reputation Manager subscribers).