Within Retention Pro you can add notes on both the customer profiles and the vehicle profiles. These are for internal use only and can only be seen by a user with a Retention Pro log in. For more information on Vehicle Profiles please see Vehicle Profiles in Retention Pro
We do have the Vehicle Look Up tool for your website that directly connects to the vehicle profiles in Retention Pro so customers can look up their vehicle's repair history from your website.
For more information on the Vehicle Look Up Tools see - Vehicle Lookup
While this will display all repair orders for a specific vehicle to your customers, it will not show any notes saved for that vehicle. Only users with valid Retention Pro login credentials can view the internal notes on a vehicle profile.
