Verify Server Configuration

Verifying the Server Configuration for Mobile Manager Pro tablets

How To:

If your Work In Progress does not load within a few seconds, follow these steps to verify your Server Configuration.

1. From your server/host computer
   1. Open Report Pro
   2. Select Settings from the Toolbar
   3. Select Mobile Config. A window will open displaying the information that should be entered into Mobile Manager Pro’s settings
      1. Local IP Address
      2. Port

1. Verify that your tablet is connected to the same secure network that your workstation computers are connected to

   1. The first three series of numbers in your tablets IP address of should match the first three series of numbers of your data Server

      1. If your server is 192.168.1.15 then the tablet should have 192.168.1.{some number}

2. Disconnect/Reconnect to your Wi-Fi

3. Check notifications on your tablet to see if there is an Operating System update pending installation

4. If all of the previous steps are verified to be correct please submit a support ticket through https://www.boltontechnology.com/support-ticket so we can verify the firewall and tcp/ip settings for SQL server