There are a few different ways to contact us for help; you can submit a ticket, send an email, or call in through one of our phone lines.
Submitting a Ticket
First, from this screen, you can scroll to the bottom of any page/article and select "Can't find what you need? Submit a Support Ticket here!"
Secondly, from Pro Pack, you can select the Help tab at the top of programs like Lube Sticker Pro or Report Pro. Once you have the Help options open you can click on Remote Support to create a ticket.
This will open a new browser window that will look like this - 
From here you will select the type of ticket you wish to submit and then fill out the form accordingly. Once done you can submit the ticket directly to our Support team.Sending an Email
To contact the Support team by email you can use support@boltontechnology.com or support@myshopmanager.com
Please note that emails sent to this address do go through our ticketing system so you will receive automated responses as well as responses from a support representative.
Calling In
To contact our support team by phone you can call 1-610-400-1019 or 1-833-676-4357 (833-MSM-HELP) if you are an existing customer.
If you are not currently a customer and you are interested in learning more about Bolt On you can call 1-833-676-7253.