Skip to content
English
Go to boltontechnology.com
  • There are no suggestions because the search field is empty.

Can I Adjust the Appointment Time Interval in the Online Scheduler?

You can choose between 15, 30, and 60 minute time intervals for your Retention Pro Appointment Scheduler.

When utilizing the Retention Pro online Appointment Scheduler widget on your shop's website, you can customize the scheduling options to effectively manage when your customers are able to book appointments.  One of these options is through setting a scheduling interval.  

  • First select Service from your Retention Pro screen
  • Then choose Appointments from the left side menu
  • From the Appointments screen click on the gear icon at the top right
    Appointmentsnewicons
  • This will open your Appointment Settings.  Select Scheduler from the Settings page.

appointmentinterval

The options available from the Scheduler menu are as follows:

  • Booking Lead Time- How far in advanced a customer must schedule an appointment (in hours)
    • If you do not want customers to be able to schedule appointments within a week you would set it to 168
  • Lead Time Handling - Whether the hours entered in Booking Lead Time are handled as business hours or calendar hours.
    • For example; If you enter "24" for the booking lead time, your shop is open from 8am to 8pm, and you select Business hours in this field then it will not allow appointments within 2 days because you are open for 12 hours per day.
  • Time Slot Interval- The interval (in minutes) you would like appointments to be scheduled in
    • Be default this will be 15 minutes.
    • You can set this to either 15, 30, or 60 minutes depending on what works best for your shop.
      • When set to 15 minutes customers will be able to choose appointment times like  9:15am, 9:30am, 9:45am, 10:00am, 10:15am, etc.
      • When set to 30 minutes customers will be able to choose appointment times like 9:00am, 9:30am, 10:00am, 10:30am, etc.
      • When set to 60 minutes customers will be able to choose appointment times like 9:00am, 10:00am, 11:00am, etc.
  • After these options you can set specific hours/days that you are available to accept appointments and drop off/loaner options.
  • Remember to click on the Update Scheduler button at the bottom to save any changes you have made.

For information on how to add the Appointment Scheduler to your website please see How Do I Add the Appointment Scheduler to my Website?