Reputation Manager
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      Can I Respond to Google Reviews in Retention Pro?

      Responding to Google Reviews from within Retention Pro is only available for Reputation Manager subscribers.

      To start responding to Google Reviews via Retention Pro you will need to be a Reputation Manager subscriber and enter the information for your Google My Business account. 

      The person setting it up must be the owner of the Google My Business page. 

      1. Select Reviews from the left side menu under Service

      2. Click SetUp at the top right of the Reviews page

      3. Click Add source.

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      4. Select Google My Business from the dropdown and click add source.

      5. Follow the prompts on the screen. 

      6. Once that is complete you will be able to respond to reviews via Retention Pro.

      For more detailed information please see Reputation Manager: Google My Business Review Source

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