Can I Do A Text Campaign In A Different Language?

We do currently have French available as a language option for text campaigns and we are working on launching them in Spanish as well.

*This feature is only available if we can read “Source By Customer” from your Point of Sale

What To Do First

If you want to set up a campaign in another language, then you would first need to add a “Source” in your Point of Sale labeling them ENG = English, FR = French, and SP=Spanish.  This will allow you to set a campaign to send out utilizing that source and make sure that only those customers are receiving the message in their preferred language.


Setting the Filter for the Campaign

Once you have made that change and we have synced, either you or your rep can create campaigns with the other language type.

In the campaign, under Additional Filters, you will click on Source. In the box you will choose what the labeled the second language IE.. SP, FR etc..

See the example below:

image-20211212-234224

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