Not all users will have access to the Billing page in Retention Pro.
If you are attempting to view the Billing page in Retention Pro and you instead see a screen that looks like this:
That means that you do not have the correct user type to view the Billing page.
The Billing page is a restricted page for security purposes, meaning that it can only be viewed by an Owner level user. If you attempt to access it as a Standard/Member or Technician level user you will encounter the Permission Denied screen.
If your user level needs to be changed you will need to contact us directly at 610-400-1019. We will need to verify the creation of a new Owner level user with a current Owner level user for your shop.
For more information about User Roles please see Retention Pro User Roles