On the Retention Pro Dashboard you can scroll to the very bottom of the screen and find a section that says Repair Order Details.
This section of the Dashboard will show the most recent closed/posted Repair Orders that we are seeing from your Point of Sale system. You can also see the closed/posted Repair Orders for previous dates by click in the Date box at the top right of this section and selecting a different date. The Repair Orders available here will only be those that you have already closed/posted and it will not reflect Repair Orders that are still open or pending.
Depending on our connection capabilities with your Point of Sale this may or may not reflect Repair Orders for the current business day. For some systems it can be normal to have the date shown be 24-48 hours behind the current business day while for others we may reflect information closer to real time (within 30 minutes).
From the Repair Order Details section you can click on the Customer name to go to the Customer Profile, the Vehicle to go to the Vehicle Detail page, or the Show Details button to see the full version of the Repair Order as well as be able to print lube stickers and invoices.
For more information on lube stickers see - How Do I Print Lube Stickers?
Expanded Repair Order information can be accessed from the Repair Orders page in Retention Pro. Please see Repair Orders Page Overview
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