The modules offered in Service Writer Training are;
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Fundamentals - Covering the basic fundamentals of being a successful Service Writer.
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The Sales Presentation - Structuring a successful sales presentation to quickly and effectively close the deal.
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Upselling - Building on the Sales Presentation module to lead to an up-selling opportunity
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Overcoming Objections - Covering the most common objections that arise during the sales process and providing clear strategies for confidently overcoming each one.
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Phone Handling - How to convert callers to customers
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Sales Psychology - Delving into the hidden psychology that underlies every successful sale
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First Impressions - Tips and tricks to quickly build rapport with new customers, gather important information, and correctly set expectations.
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Wealth Attraction - Exploring common misconceptions about how money works and how to develop a financial mindset that supports long-term wealth and prosperity.
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Follow Up - Laying out a plan to consistently convert one-time visitors into loyal "customers for life" through structured follow-up.
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Shop Management - Digging into proven shop management practices for service writers, including how to manage workflow efficiently and communicate clearly with technicians.
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Leadership - Practicing leadership and the true power of ownership, conflict resolution, delegation, and inspiration.
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Metrics - Explaining the industry-standard techniques for measuring your path to becoming a seven-figure service writer.
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