Track An Inspection's Status

How to follow an inspection workflow status from Waiting to Close

Things To Note

• You can now view and edit your Next Gear inspections from any work station, tablet, or device with a web browser

How To

1. Open a web browser and go to  nextgear.boltontechnology.com  

   1. This is the main log in page for the Next Gear application

   2. Enter your Cell Phone number into the text field with the mobile device icon

      1. Select the Send Access Code button

      2. You will receive an Access Code via text message and email to the phone number and account email that was provided

      3. Enter the Access code in the provided text field

      4. To stay logged into your account select the checkbox provided

      5. Select the Sign in button to proceed

         1. Select your shop location by selecting the corresponding button

         2. To Add a new location select the add location button

      6. Proceed to the next step of this page below

   3. To create an account see Create an Account

2. Select the Inspections link from the header at the top of the Next Gear application

   1. Your shop's inspections will be listed on the Inspection view

   2. This view gives you the basic information about an inspection

      1. Customer name, vehicle type, type of inspection, general picture of detail health showing number of points in each color (red, yellow, green)

      2. From this screen you can see the current status of all of your inspections denoted by the blue text box located to right of the inspections general information

      3. To View a specific inspections workflow

         1. Select the inspection you want to view

         2. Select the blue text field under the customer and vehicle information

            1. You can see the progress and times from this view

               1. The Waiting status is that the inspection has been created but not started yet

               2. This moves to the In Progress status after the inspection is started by filling out an inspection point

               3. Once the inspection is completely filled out with notes/recs/pictures and checkboxes it will move into the Complete status

               4. If you share an inspection with a customer it will move into the Shared status

               5. You can see that a customer has viewed their digital multipoint inspection once the status has changed to VIEWED BY CUSTOMER

               6. When the customer is ready to checkout the inspection will be in the Checkout phase

               7. After checkout the inspection will be Closed