Shop Management Systems Supported By Retention Pro

This article provides brief information on the point of sale systems that Retention Pro is compatible with as well as links to additional content regarding those systems if available.

Quick Information on some of the systems we can connect with:

System	Read Open Repair Orders	Read Recommendations	Read Appointments	Read Payments	Read Customer Unsubscribes	Optimal for Retention Pro with NextGear
Mitchell1 Manager SE (Shopkey7.2+)	✅	✅	✅	✅	✅	✅
Tekmetric	✅	✅	✅	❌	✅	✅
R.O. Writer 2 and 3+	✅	✅	✅	❌	✅	✅
Napa T.R.A.C.S. Enterprise	✅	✅	✅	❌	✅	✅
ShopWare	✅	✅	✅	❌	✅	✅
ShopBoss	❌	✅	✅	❌	✅	❌

Listing of all Systems we can connect with:

Mitchell1 Manager SE (Shopkey7.2+) - We can both read and write back almost all information with the Mitchell system.
- For more information please see Establishing a Connection with Mitchell1 , Mitchell1 and Retention Pro Capabilities and NextGear DVI + Retention Pro Recommendation Write Back Capabilities for Mitchell1
Tekmetric - We can both read and write back almost all information with the Tekmetric system.
- For more information please see Establishing a Connection with Tekmetric and Tekmetric Retention Pro Capabilities
R.O. Writer 2, 3, + - We can read most information with the R.O Writer 2 and 3 + system.
- For more information please see Establishing a connection with ROWriter (Version 2+) and ROWriter (version 2+) Retention Pro Capabilities
Napa T.R.A.C.S. Enterprise - We can both read and write back almost all information with the NapaTracs Enterprise system.
- For more information please see Establishing a connection with NapaTracs Enterprise , NapaTracs Enterprise (SQL) + Retention Pro Capabilities and NextGear DVI + Retention Pro Recommendation Write Backs for NapaTracs Enterprise
ProtractorAPI - We can read most information with the Protractor system. We are not able to write back any data.
- For more information please see Establishing a connection with Protractor API and Protractor API Retention Pro Capabilities
R.O. Writer 1.x - We can read Recommendations, Appointments, Customer information, Vehicles and Unsubscribes. We are not able to writeback any data.
- For more information please see Establishing a connection with ROWriter Gen 1 and ROWriter Gen 1 Retention Pro Capabilities
Shop-Ware - We can read most information with the Shop-Ware system. We are not able to write back any appointment data.
- For more information please see Establishing a connection with ShopWare and ShopWare Retention Pro Capabilities
Solera-Navex 9.5 - We can read most information with the Solera-Navex system. This includes Repair Orders, Appointments, Customer Information and unsubscribes. We are not able to write back any data.
Quickbooks Online - We can read Repair Orders and Customer Information. We are unable to read or write back any other data. We are not able to connect with Quickbooks Desktop, only the online version.
Vast DesktopAPI - We can read Appointments, Repair Orders, and Customer Information. We are not able to read or write back any other data.
- For more information please see Establishing a connection with VastDesktopAPI and Vast DesktopAPI Retention Pro Capabilities
ShopBoss Pro - We can only read Appointments, Repair Orders, Customer Information and Recommendations. We are not able to write back any data.
MaxxTraxx by Scott Systems - We can only read Appointments, Repair Orders, Customer Information and Recommendations. We are not able to write back any data.
ShopMonkeyAPI - We can read Closed Repair Orders, Appointments and Customer Information. We are not able to read or write back any other data.
- For more information please see Establishing a connection with ShopMonkey and ShopMonkey Retention Pro Capabilities
Identifix Direct Shop Online - We can read Appointments, Customer Information and Unsubscribes. We are not able to read or write back any other data.
Lankar - We can read Appointments, Repair Order information, Customer Information, and Recommendations. We are not able to write back any data.
- For more information please see Establishing a connection with LANKAR and LANKAR Retention Pro Capabilities
TireShop by Freedomsoft - We can read Appointments, Repair Orders, Customer Information, Unsubscribes, Payments and Recommendations. We are not able to write back any data.
ASA Tiremaster - We can read Appointments, Repair Order information, Customer Information, and Recommendations. We are not able to write back any data.
- For more information please see Establishing a connection with ASA TireMaster Enterprise FTP for Colony Tire and Colony Tire - ASA TireMaster Enterprise FTP Retention Pro Capabilities
Identifix Shop Manager - We can read Appointments, Repair Orders, Customer Information, Unsubscribes and Recommendations. We are not able to write back any data.
Yes by Pace Software V3 - We can read Repair Orders, Customer Information and Unsubscribes. We are not able to read or write back any other data.
CoStar - We can read Recommendations, Appointments, Customer information, Vehicles and Unsubscribes. We are not able to write back any data.
- For more information please see Establishing a connection with Costar and Costar Retention Pro Capabilities
OmniqueAPI - We can only read Appointments, Repair Orders and Customer Information. We are not able to write back any data.
GEM-CAR - We can read Repair Orders, Customer Information and Unsubscribes. We are not able to write back any data.
- For more information please see Establishing a connection with GEM-CAR and GEM-CAR Retention Pro Capabilities
FastTrak - We can read Repair Orders, Appointments, Customer Information, Recommendations and unsubscribes. We are not able to write back any data.
Simply Genius - We can read Repair Orders, Customer Information and Unsubscribes. We are not able to read or write back any other data.