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Send a Message To a Customer with an Open Conversation

How to send a Message through a conversation in Next Gear Messaging.

Things To Note

  • You can now create, view and edit your inspections from any work station, tablet, or device from a web browser

  • You can email your inspections right from the Next Gear Dashboard

  • Messaging works like most other Messaging applications and you can view your messages directly through the Next Gear Dashboard

How To

  1. Open a web browser and go to nextgear.boltontechnology.com

    1. This is the main log in page for the Next gear application

    2. Enter your company's credentials

      1. If you do not have credentials and need to register please reach out to us.

  2. Select the Inspections link from the header at the top of the Next Gear application

    1. Select Messaging from the top header bar of the page

      1. Your existing conversations will be shown in the page

        1. Select the desired conversation from the list

          1. You can scroll through and view the conversation history

          2. You can reply to the selected message by typing your reply in the text view and selecting the send button