Payout & Payment History
Accessing the Payout and Payment History for Payments Pro from the Repair Orders screen within Retention Pro.
From the Repair Orders page, you can navigate to [Payouts] and [Payment History].
Payouts
This page will display your payout ID, total payout amount, and the date the funds will be deposited into your bank account.
Clicking [View Transactions] will allow you to view all the transactions associated to the payment with applicable fees.
Payment History
The payment history page will allow you to see the status of each payment request that was sent. You can also refund transactions from this page as needed.

Refunding Payments
To refund a payment, click Show Details for the transaction, then select Refund in the pop-up window. This will open the refund options shown below:

To process a partial refund, enter the desired amount in the Amount to Refund field before clicking on Submit Refund.