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Mobile Manager Pro Over The Road - Tablet Configuration

Steps for Configuring a Tablet for use with Mobile Manager Pro Over The Road.

Mobile Manager Pro Over The Road is when Mobile Manager Pro is used with tablets connected to a mobile/cellular network instead of using a Wi-Fi connection. 

 

Mobile Manager Pro Over The Road requires port forwarding to be set up in order to function properly. This must be completed by your shop’s IT provider or your internet service provider.

Step 1: Initial Tablet Set Up

  • Make sure your tablet is fully charged and all required updates have been completed.

  • Turn the tablet on and confirm it’s connected to a Wi‑Fi network.
    • (Optional) Set up a Google account on each tablet to enhance your overall experience.
  • We recommend setting/adjusting your tablet’s screen timeout to at least 10 minutes. This helps keep the screen active for the entire inspection and prevents interruptions. To update this setting on most devices, open the Settings app, tap Display, then look for and select Screen Timeout or Lock Screen. From there, choose the length of time before the screen automatically turns off.

To enable seamless remote support from our Bolt On Technology support team, we kindly request you download the “Rescue + Mobile for Android” application after signing into your Google account. This application will facilitate direct assistance for a smooth and efficient troubleshooting experience.

Step 2: Mobile Manager Installation

  • On the tablet, open Google Chrome. In the address bar, type the below link that corresponds to your Shop Management System and press enter:

    • Mitchell 1 - https://the14.me/mm
    • MaxxTraxx - https://the14.me/mmmt
    • AllData - https://the14.me/mmad
    • TireMaster - https://the14.me/mmtm
    • NapaTracs - https://the14.me/mmnapa
    • NapaTracs Enterprise - https://the14.me/mmnapaent
    • Tasco - https://the14.me/mmtasco
    • ROWriter - https://the14.me/mmrow
    • ROWriter SQL - https://the14.me/mmrowsql

    • After being redirected to the download site, you may encounter a warning message. Click on the “Download Anyway” button to initiate the download process.

    • Once the download is complete, if a pop-up window appears asking for confirmation to open the file, select “Open.” If no pop-up appears, navigate to the folder where the file was saved and double click to open

    • Select “Install” option and wait a few minutes for the installation to complete.

    Step 3: Configure Mobile Settings on Host Computer

    From the host computer, launch the Propack application, select “Report Pro” then “Settings” from the top navigation bar

    • From “Settings” click on “Mobile Config”. Windows may require permission to continue, if it does, allow it. Once this occurs, a new window with a QR code will be displayed.image (17)

    • Above the QR Code you will see it say "IP Address" and there is an IP Address shown.  Double click on the IP Address shown and it should now display "Public IP Address" and a different IP Address.image (16)
    • Once the Mobile Config window shows "Public IP Address" keep the window with the QR Code open.

    • From your tablet, launch Mobile Manager app. Click on the three horizontal lines in the left hand corner to access menu. Select “Settings”

      • Click “Scan Settings Code”

      • Aim the tablet's camera at the QR Code on the host PC to automatically retrieve the necessary configuration settings.

    After the installation is complete; Mobile Manager Pro Over The Road works the same as standard Mobile Manager Pro.  For more information on using the program please see General Mobile Manager Pro Articles , Settings in Mobile Manager Pro , and Work In Progress Work Orders in Mobile Manager Pro