Logos can be added to your shop's profile in the Company Settings area of Management in Retention Pro.
Retention Pro uses your logo in a variety of marketing strategies: Direct Mail, Emails, etc.
For optimal brand performance and customer experience, we recommend the following:
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Each logo should be minimum 300 DPI (Dots Per Inch): Since the logo used in the Retention Pro Dashboard is also the same logo used on any email marketing and direct mail piece(s), it is suggested that you upload a 300 DPI file to avoid low quality or “blocky” images. Anything over 300 DPI will be too large of a file, anything lower will cause that blocky or pixilated look.
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Standard DPI for web only images = 170 DPI; Standard DPI for Print images= 300 DPI
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CYMK Color
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PNG or JPG: dimensions of logo no less than 1000 Height and width
Vector files (AI/EPS formats) will need to be converted to PNG or JPG for use in both standard print and web.
Preferred image format for Retention Pro Company Settings:
.PNG or .JPG
Preferred logo format for custom logos or mailers:
AI/EPS Vector
Examples of a high quality image and a low quality image:
High Quality
Low Quality
For information on where to find the Logo area in Company Settings please see Company Settings