MV-431
      Back to home
      1. Help Center
      2. About Our Products
      3. MV-431

      Installing and Configuring MV-431 on an MV-431 Host Computer

      How to Install MV-431 for an MV431 host computer

      Things To Note

      • MV431 is reliant on some network settings that need to be checked

      • All computers should be on private network

      • All computers should have password protected sharing turned off

      • All MV-431 computers should have a mv431.bat script set up after install

      How To

      1. Determine the MV431 database host computer

        1. The computer has the currently timestamped backend.mdb file. Shops should be backing up this database regularly as it is not included in the SMS backups.

        2. Most often this will be the same as the SMS host computer, but can differ so be sure to check timestamps and check book after setting up MV431

        3. If there is no backend.mdb file recovered by IT or other means, see if the old host is available to recover the database from

        4. If that is not possible, we can escalate to attempt to recover from cloud transactions. This is not a backup to be relied upon.

      2. See if the BOT folder is in the C:\ directory

        1. If no BOT folder, you will have to run the Pro Pack Setup as if it was a pro pack install, however you have to uncheck all of the programs

        2. If there is a BOT folder, make sure that there is a Pro Pack button in the management system (if applicable) or a Pro Pack shortcut on the desktop. Ensure it correctly reads from the SMS database if applicable.

      3. Move over install files to desired computer

        1. Z drive contain files needed for MV431 install

          1. Navigate to Z:\TechSupport\_INSTALL\install_mv431\Install and copy those files to the existing C:\BOT\Install folder

          2. Navigate to Z:\TechSupport\_INSTALL\install_mv431 and copy over everything aside from the install folder to the existing C:\BOT folder. If you accidently copy the install folder, do not choose to overwrite the existing folder.

      4. Share Template3 folder out to network with full permissions for everyone on the network. Ensure password protected sharing is off as well, and the computer’s network settings are set to Private.

        👉  Note: On Windows 10 and 11, it's called "Give access to" now. On Windows 10, select the Templae3 folder and right click. You will see "Give access to" on the menu. On Windows 11, when you right click, you will have to click "Show more options" in order to access the menu that contains "Show more options".

      5. Run MV-431 setup

        1. This is located in C:\BOT\Install which was transferred earlier.

        2. It is NOT the setup.exe in the C:\BOT folder, it is a specific installer to MV-431

        3. The setup wizard will ask what type of installation you would like to perform, choose Typical

        4. This creates the ERP entry in ODBC needed for MV-431 to find the database

      6. Open ODBC data source administrator 32 bit and check to make sure that the ERP entry is assigned to the backend.mdb. You can view it by selecting EPR and clicking the configure button. You should see Database: C:\BOT\Template3\backend.mdb. 

        1. If ERP entry is not present, rerun setup.exe. If that doesn’t create the ERP entry, you can attempt to manually create.

          1. 32 bit Microsoft Access Database

          2. Data source name:ERP

          3. Description: DataTech Solutions ERP Database

          4. The Z drive might not be visible in the ERP entry, you may have to remake it from the network button in the ERP entry

      7. Set MV-431 settings.

        1. 3 locations to set most popular settings

          1. File>Options>Options tab

            1. Labor Text string, which allows MV431 to write back to SMS labor line. For example, State Inspection or PA State Inspection. This has to match the name used in the management system.

            2. Default county where shop is located

            3. Minimum thresholds for passing inspection

            4. Don’t forget to hit Save on the Options menu

          2. File>Options>Global Settings tab

            1. Set excel sheet and tech worksheet locations

              1. Blank excel sheet should be set to C:\BOT\Template3\BLANK-MV-431.xls

              2. Blank Excel MV-431 Tech Worksheet should be set to C:\BOT\Template3\BLANK_MV-431_WorkSheet.xls

                1. These should always be set locally. Setting to shared drive will cause issues between computers.

            2.  Set Shop Information

              1. Set Shop Name

              2. Set Shop Number

            3. Set Database Host Information

              1. For the host, select the database host option at the top of the box.

              2. The name in the entry box should be the database host computer name for the SMS

            4. Enable Quick Print

            5. Save Settings

          3. MV-431 Book

            1. Set emissions labor text string, allowing MV431 to write to an emissions line

            2. Set shop information and prices

            3. Set Management System

              1. Mitchell1 and Shopkey: Shop Stream

            4. Set sticker warning

            5. Use Settings>Save Options/Settings to Save

        2. If you choose to import previous host’s reg file, you will have to manually change the Database Host Name so MV431 does not delay opening while trying to find that computer on the network

          1. Alternatively, you can open the reg file in Notepad to see the previous settings

      8. Open MV-431 from SMS and ensure that MV431 opens and reads the work order correctly

      9. Setup .bat file, use wiki article (link here)

      10. Export host reg file for settings to customer folder

      11. Set up any workstations needed using the Workstation install guide

      Common Issues:

      • Runtime error 3704 - Z drive not connected

        • Database in Z drive is not mapped in ERP entry

        • Password protected sharing is on

        • Computer is on a public network

      • Runtime Error 0 - You may have to register the ocx and dll files from C:\BOT\Install. Copy the ssubtmr6.dll and vbalGrid6.ocx files to C:\windows\system32 or C:\windows\syswow64 depending on if it is a 32 bit or 64 bit windows system.

        • Open command prompt in Run as Administrator mode and run the following commands:

          • 64 bit os:

            • regsvr32.exe c:\windows\syswow64\ssubtmr6.dll

            • regsvr32.exe c:\windows\syswow64\vbalGrid6.ocx

            • Each line should be run individually and after entering the line, hit enter and you should get a prompt that says you successfully registered the file

          • 32 bit os:
            • regsvr32.exe c:\windows\system32\ssubtmr6.dll
            • regsvr32.exe c:\windows\system32\vbalGrid6.ocx

      • MV431 Open in Task Manager but not opening on desktop

        • May take time as mv431 is looking for misnamed host computer in settings

        • Close from task manager and open mv431 from C:\BOT then edit database host settings.

        • Edit database host setting in registration