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Include Appointment Time in [AppointmentDate] Wildcard
This article will guide you through how to enable a feature that includes the time of the appointment with the date when using the [AppointmentDate] wildcard
Things To Note
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Without this option enabled, the [AppointmentDate] wildcard only references the date of the customer’s appointment and not the specific time
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Enabling this is a great way to eliminate the need for follow-up messages if the customer is unsure of the specific time of their appointment
How To
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From Message Manager Pro
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Select the Settings tab from the top menu
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Click on the General box
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Select the Appointment Reminders box on the left side of the menu
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Click the Include Appointment Time in [AppoinmentDate] Wildcard checkbox
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Click Save & Close