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How to Restart Quickbooks Desktop Web Connector

Restarting the Quickbooks Web Connector may be needed in order to restore our connection with your Quickbooks system.

IMPORTANT BEFORE RESTARTING

  • Make you are on the computer that Quickbooks is installed on and is the main machine that hosts the Quickbooks Database.

  • Quickbooks must be open and running the company we are connecting with.


Press the Windows Key on your keyboard, or open the search bar, and type in Web Connector

Look for a Green colored logo like pictured below in the options from the search results

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Click on the one that matches and open the Web Connector

Make sure the checkbox next to MyShopManager on the left side and the checkbox underneath Auto-Run are both checked

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Click on UPDATE SELECTED

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Now you should see the two green progress bars moving.

It's okay if they remain around 30% - they will stay there during a sync

This last step is the MOST IMPORTANT ONE.

You MUST click on HIDEDO NOT CLICK EXIT!

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Now the Quickbooks Web Connector should be restarted and syncing data.

 

For more data related information please see Data Connectivity Articles