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How Do I Import A List? (also known as MyList)

MyList is a tool that allows users to upload a spreadsheet in order to send direct mail and email campaigns to that list of customers.

If your Imported List includes customers already in your database (if they already have a customer profile in Retention Pro) then the system will remove customers from the list based on if they are unsubscribed or disabled in Retention Pro.

How to upload a MyList:

  1. On the navigation bar at the top, click Data, and on the left click on Imported List.

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  2. Click Add List

  3. From here you can upload your list. Click here to see an example of what format we need. We can only support  .csv or .xls  files.

  4. Once the file loads, match the fields from your uploaded list with ours.

  5. From here, click Match & Save.

  6. This will start uploading your list into the system. Depending on the size of your file this could take anywhere from a few minutes up to several hours. 



Once your list is uploaded you can create a campaign to use that MyList. Please contact your account manager for further assistance in creating a campaign using a MyList.  

 

Please note - Mylist can only be used for direct mail and email campaigns

 

For more information on Direct Mail Campaigns please see What is direct mail?