This article is for connecting Retention Pro with the ShopMonkey system.
Establishing a connection with ShopMonkey
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First log in to Shop Monkey and navigate to Settings>API & Webhooks to enable your API


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To setup up webhooks for live data, copy the URL displayed on the Data Source edit page in your CRM, and then navigate to the Webhooks section in ShopMonkey.
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Example Webhook URL (Yours will be unique, this is just an example):
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https://myshopmanager.com/webhooks/shopmonkeyapi/sync-data/12404
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Set the name as
MyShopManager Instant Sync
and selectAppointment
,Order
,Customer
,Vehicle
, andUsers
. Toggle on enable webhook, at the bottom, and then click Save


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Finally navigate to your profile in Shop Monkey, copy and paste your API keys into the corresponding boxes in your Data Source edit page within your CRM, and then click [save and test keys]


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For any questions or concerns please reach out to our Data Operations team and they will be able to assist you asap! Click Here for assistance
More information on our connection with ShopMonkey - ShopMonkey Retention Pro Capabilities