Establishing a Connection with MaxxTraxx by Scott Systems
How to connect Retention Pro with your MaxxTraxx system.
The following steps must be performed on the host/server computer to connect your MaxxTraxx system to Retention Pro.
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Navigate to the Data tab in your Retention Pro
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Click on DATA SOURCES.
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Click on “+Add Data Source” in the top right
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Find MaxxTraxx by Scott Systems in the shop management system list and click on the Connect button below it.

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Once on the MaxxTraxx page click Download at the bottom.
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This will download a file called myshopmanagersetup.msi. The file will be displayed on your screen and will need to be opened. Depending on your browser the downloaded file will be located in different places.
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Google Chrome: It will be in a bar on the bottom of the screen on the far left
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Mozilla Firefox: You will have to click Save File, then click on the down arrow in the top right side
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Microsoft Edge or Internet Explorer: Click on the down arrow in the top right side then click Open File
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Older versions of Internet Explorer: There will be a “Run” and “Save” button towards the middle of the screen
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If you are unable to find the download after clicking it, press the Control and the J key at the same time to display your downloads. You can open myshopmanager.msi from this page.
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Now that you have downloaded the installer, you need to click on it and run it.
You will see Welcome to the MyShopManager Setup Wizard.-
Click Next
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Click Next: Don’t change anything
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Click Next again
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The computer may ask if it’s okay for this app to make changes
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Click YES
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When you see MyShopManager has been successfully installed you may click the close button.
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For any questions or concerns please reach out to our Data Support team and they will be able to assist you asap! Click Here for assistance