Creating a NextGear account

If you are an existing Retention Pro subscriber please reach out to your account manager to create your NextGear account.

Creating a Brand New Account

  • Open a web browser and go to NextGear | Login

  • Click the Create New Account button.

  • Fill in your cell phone, first name, and last name.

  • Click Create Account

  • You will receive an access code via text to the cell phone number you provided.

  • Enter the access code on the next screen and click Sign In

  • Select the shop name on the next page to be brought to your new NextGear account.

 
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Adding a new location to your existing NextGear account

 

If you are an existing Retention Pro subscriber please reach out to your account manager to add a new location to your NextGear account.

  • Open a web browser and go to NextGear | Login

    • This is the main log in page for the Next Gear application.

  • Enter your cell phone number or email address and click Send Access Code

  • Enter your access code and then click Sign In

    • Tip: Toggle on Stay Signed In to avoid needing to go through the access code process again.

  • Choose the location you would like to login to or click Add New Location to add another location to your account.

  • Enter the phone number of the shop that you would like to sign up for NextGear and click Lookup Shop

  • Enter your shop’s name and click Lookup Shop

  • A phone call will be made to the shop phone you entered to verify.

  • Enter the access code you receive and click Verify Shop

  • You are all set!

    • You will be brought to your new shop’s inspection screen.

 
 
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Editing your inspection labels

You can create and edit inspection labels from a web browser.

  • Login to your NextGear account.

  • Go to the Inspections page.

  • Navigate to Settings from the menu at the top right of the screen

  • Click on Inspections under the NextGear header.

  • Enter the language you would like your customer to see next to the corresponding colored label.

  • Click the check-mark icon in the bottom right hand corner to save your changes.

 
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