If you are an existing Retention Pro subscriber please reach out to your account manager to create your NextGear account.
- Creating a Brand New Account
- Adding a new location to your existing NextGear account
- Editing your inspection labels
Creating a Brand New Account
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Open a web browser and go to
NextGear | Login
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Click the Create New Account button.
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Fill in your cell phone, first name, and last name.
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Click Create Account
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You will receive an access code via text to the cell phone number you provided.
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Enter the access code on the next screen and click Sign In
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Select the shop name on the next page to be brought to your new NextGear account.







Adding a new location to your existing NextGear account
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Open a web browser and go to
NextGear | Login
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This is the main log in page for the Next Gear application.
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Enter your cell phone number or email address and click Send Access Code
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Enter your access code and then click Sign In
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Tip: Toggle on Stay Signed In to avoid needing to go through the access code process again.
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Choose the location you would like to login to or click Add New Location to add another location to your account.
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Enter the phone number of the shop that you would like to sign up for NextGear and click Lookup Shop
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Enter your shop’s name and click Lookup Shop
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A phone call will be made to the shop phone you entered to verify.
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Enter the access code you receive and click Verify Shop
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You are all set!
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You will be brought to your new shop’s inspection screen.
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Editing your inspection labels
You can create and edit inspection labels from a web browser.
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Login to your NextGear account.
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Go to the Inspections page.
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Navigate to Settings from the menu at the top right of the screen
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Click on Inspections under the NextGear header.
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Enter the language you would like your customer to see next to the corresponding colored label.
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Click the check-mark icon in the bottom right hand corner to save your changes.


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